Privacy Policy

Leaning Technologies Limited is a company registered in England and Wales under company number 08227826. Our registered office is Nexus, Discovery Way, Leeds, England, LS2 3AA.

This policy applies to your use of the Services described above. The Services may contain links to third-party websites or integrations that we do not control. Those third parties handle data under their own privacy policies, so we encourage you to review them before providing information.

We use the information we collect to:

• provide, operate, personalise, secure, and support the Services;
• create and manage accounts, authenticate users, generate API keys, and process payments;
• respond to enquiries, support requests, and other communications;
• assess applications to our open-source and startup grant programmes, and contact you about the outcome;
• send service, account, security, legal, and administrative notices;
• understand how users discover and use BrowserPod, improve the design and functionality of the Services, and develop new features;
• measure the performance of marketing campaigns and manage communications with prospective and existing customers;
• send newsletters, product updates, and other marketing communications where you have consented to receive them; and
• detect abuse, protect our rights and users, enforce our agreements, and comply with legal obligations.

We do not use your personal information for automated decision-making or profiling.

We may share information only where reasonably necessary for the purposes described above, including with:

• Affiliates and group companies that help us operate or support BrowserPod;
• service providers and subprocessors that host infrastructure, process payments, support customer communications, or help us run marketing and analytics tools;
• Paddle, which processes billing and subscription information for paid plans under its own terms and privacy policy;
• marketing and analytics platforms, including HubSpot and LinkedIn, where relevant to the tracking and communications described above;
• Plunk, which processes the email address and marketing subscription status of subscribers in order to deliver our newsletter, product updates, and other marketing communications on our behalf;
• professional advisers, regulators, courts, law enforcement, or other authorities where disclosure is required by law or reasonably necessary to protect rights, property, safety, or the Services; and
• a buyer, successor, or other transaction counterparty if we are involved in a merger, acquisition, financing, reorganisation, or sale of all or part of our business.

We do not sell your personal information.

BrowserPod is hosted using a combination of European data storage and global infrastructure. Customer data is stored primarily in the European Union, while network and delivery services may be processed through Cloudflare infrastructure at the data centre closest to the relevant end user.

If you access the Services from outside the European Union, your information may be transferred to and processed in the European Union and through this global infrastructure as part of providing the Services.

Where BrowserPod customers use the Services to process their own end-user data, the customer is generally the data controller and Leaning Technologies acts as a data processor, processing that data on the customer's behalf and in accordance with the customer's instructions and applicable data protection law.

Our key subprocessors currently include:

• Cloudflare, Ltd., which provides content delivery, Workers, Durable Objects, and related infrastructure, and the Turnstile challenge that protects our web forms. Cloudflare D1 data storage for BrowserPod is configured in the European Union.
• HubSpot, Inc., which provides customer relationship management and marketing analytics tooling. Our HubSpot portal is configured with EU data residency, although some processing may also be subject to HubSpot's own global infrastructure.
• LinkedIn Corporation, which provides advertising and campaign measurement tooling.
• Paddle.com Market Limited, which provides billing and subscription management services.
• Plunk, which provides email delivery services for our newsletter and other marketing communications. Plunk stores data in the European Union and European Economic Area.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to provide the Services, meet contractual commitments, resolve disputes, enforce agreements, and comply with legal obligations.

More specifically:

• customer data is generally retained for the duration of the customer relationship unless a longer retention period is required by law;
• if a customer terminates the Services and requests deletion, we will instruct the relevant subprocessor to delete customer data within 30 days after termination unless we are legally required to keep it;
• non-personal logging information relating to end-users of a customer's website or application that is sent through the BrowserPod API is retained for at least one year and may be kept longer where required by law; and
• we may continue to use information that has been de-identified, anonymised, or aggregated so that it is no longer personal data.

Under the UK GDPR, the Data Protection Act 2018, and other applicable data protection laws, you may have rights that include:

• the right to be informed about how your personal information is used;
• the right to request access to a copy of the personal information we hold about you;
• the right to request correction of inaccurate or incomplete information;
• the right to request deletion of personal information in certain circumstances;
• the right to request restriction of processing;
• the right to object to certain processing;
• the right to data portability where applicable; and
• the right to withdraw consent where we rely on consent.

Where you have consented to receive marketing communications from us, whether by subscribing to our newsletter or by opting in during account registration, you may withdraw that consent at any time. If you hold a BrowserPod account, you can review and update your choices in the marketing preferences section of your account when logged in. If you do not hold an account, you can unsubscribe using the link included in every marketing email we send you. Withdrawing marketing consent does not affect service, security, legal, or other administrative communications relating to your account or the Services.

You can also manage cookies through your browser settings. Disabling cookies may affect parts of the Services or limit the tracking described above. You may also review opt-out or privacy controls offered by providers such as HubSpot and LinkedIn.

To exercise your privacy rights, please contact us at [email protected]. If you are not satisfied with our response, you may also complain to the UK Information Commissioner's Office.